Corporate Readiness Program
Course is designed for new recruits
Brief Intro
The unique characteristics of millennials demand a different strategic approach to the recruitment and retention of employees. One of the main issues faced by corporates these days is to get the full potential of the new recruits as expected by the Managers at the company as the graduates are only theoretically prepared but unprepared for the practical environment. This training program lays the foundation for the new comers of your organisation to get prepared for the work-life from enhancing administrative skills, time management, and interpersonal skills to emotional readiness to face the harsh realities in a work environment. Furthermore, program will teach little things that matters from techniques in answering phone calls to writing emails to colleagues and clients.
Objectives
Participants attending this programme will:
- Understand the difference between theoretical learning and practice
- Explore time management and productivity techniques
- Understand the harsh realities of work environment
- Understanding manners & techniques of communication
- Understand the hospitality and tourism marketing process
- Understand and appreciate different cultural mannerisms and nuances
- Goal setting and Motivation
- Emotional Intelligence
- Time Management
- Active listening
- Interpersonal skills
- Writing emails
- Answering to phone calls
Highlights of the course
- Harnessing the power of the mind – through Mind Mapping Techniques
- Managing larger projects to meet deadlines
- Planning skills – using a Gannt chart to chart work progress
- Problem solving and decision-making techniques
- Decision Making tools
Essential Administrative Skills
Stress Management and Emotional Intelligence
Effective Communication Skills
Business Etiquette
Essential Administrative Skills
- Harnessing the power of the mind – through Mind Mapping Techniques
- Managing larger projects to meet deadlines
- Planning skills – using a Gannt chart to chart work progress
- Problem solving and decision-making techniques
- Decision Making tools
- Productivity tools
Stress Management and Emotional Intelligence
- Understanding stress and learning coping skills
- The essential skills of emotional intelligence
- Using emotional intelligence at work
- Transforming fear and negativity and reactive-ness
- Becoming a more proactive, responsible and self-aware person
Effective Communication Skills
- How to deal with colleagues and customers
- Basic phone answering techniques
- Basic email drafting and managing work via mails
- Lost in translation – eliminating the communication gap
- Developing active listening skills
- Conflict management between colleagues
- Case Study and Learning Exercise on Negotiation and Communication
Business Etiquette
- Introductions and networking
- Confidence & charisma
- Professional Conduct
- Personal Diplomacy
Trusted By
